Terms of Service

Who can use it

• You must be 16 or over to create an account.
• If you are under 18, you need permission from a parent or guardian to buy.

Using the service

• You must give accurate details when you sign up and keep your password safe. You are responsible for activity on your account.
• Do not misuse the service: no illegal content, no attempts to break or overload it, no access to other people's accounts or data, no spam.
• We may suspend or close accounts that break these terms.

Your account and your content

• You keep ownership of the content you add. You give us permission to store and process it only to provide the service to you. You are responsible for having the right to use it.
• You can ask us to delete your account and your data at any time: contact us by email at hello@mirratech.co. We delete it within 30 days, except records the law requires us to keep.

Orders and prices

• Prices are in pounds sterling (GBP) and are shown at checkout. The price at checkout is the total you pay.
• Payments are taken by Stripe. We do not see or store your card details.
• A contract is formed when we confirm your order by email. If we cannot accept your order, for example because a price was shown wrongly, we will tell you and refund anything you have paid.

Digital products

• Digital products are delivered online, as a download, a licence key or access to software. Nothing is posted to you.
• When you buy, you ask us to give you access straight away. You agree that once access starts you lose your 14-day right to cancel, and the checkout asks you to confirm this. If you cancel before access starts, we refund you in full.
• Digital products must still be as described and of satisfactory quality. If something is faulty, tell us and we will fix or replace it, and if we cannot, refund you.
• You get a personal, non-transferable licence to use what you bought. Do not share, resell or copy it beyond normal personal use.

Availability and changes

We work to keep the service available and secure, but we cannot promise it will always be uninterrupted or error-free. We may change or improve features over time.

Liability

Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud. If you are a consumer, nothing in these terms affects your statutory rights.

Otherwise, we are not liable for indirect or unforeseeable losses, or for business losses, and our total liability is limited to the amount you paid us for the order.

Ending the service

You can stop using the service at any time. We may end the service with reasonable notice, and if you have paid for a period you have not used, we refund it.

Law

These terms are governed by the law of England and Wales, and claims can be brought in its courts.

If you are a consumer living elsewhere in the UK or in the EU, you can also bring claims in the courts where you live, and you keep the protection of the laws of the place you live.

Contact

Questions about these terms? Contact us by email at hello@mirratech.co.

Changes to these terms

We may update these terms. The version that applied when you placed an order or signed up applies to it. Last updated 9 November 2026 (Mirra standard terms version 1.0).